Claim Help Desk Legal — Mass Tort Case Review

This Privacy Policy describes how Claim Help Desk Legal ("we," "us," or "our") collects, uses, and shares personal information when you use this website, submit an intake form, or otherwise interact with our legal marketing and lawyer-referral services.

1. Information We Collect

Contact information you provide, including name, phone number, email address, date of birth, state of residence, and mailing address.
Case-specific information you provide, such as answers to eligibility questions, a brief description of your alleged injury or diagnosis, and any documents you upload.
Consent records, including TCPA consent text, the timestamp, the page URL, and technical metadata (e.g., IP address, user agent).
Automatically collected usage information (cookies, pixel tags, log files) for analytics and site performance.

2. How We Use Your Information

To evaluate and route your inquiry to participating law firms, case-intake vendors, and service providers.
To contact you regarding your potential claim (calls, texts, emails, prerecorded/AI-assisted voice messages, per your consent).
To maintain records of consent, opt-outs, and communications for regulatory and compliance purposes.
To operate, secure, and improve the website and our services.

3. Categories of Recipients

We may share your information with the following categories of recipients:

Independent law firms and attorneys evaluating your potential claim (see the approved partner list below)
Legal case-intake vendors and administrative service providers acting on our behalf
Marketing partners and lead-generation networks operating under written data-sharing agreements
Medical record retrieval vendors used to support case evaluation
Analytics, hosting, and communications providers used to operate the site (e.g., email/SMS)
Regulators, courts, or law-enforcement where required by law

For more detail see our Partner & Law Firm Disclosure.

4. Your Choices & Opt-Out

You may revoke your TCPA consent at any time by replying STOP to any text, saying "STOP" or "unsubscribe" on any call, emailing our opt-out address (buzz.qualcomm@gmail.com), or visiting our Do Not Call / Opt-Out page. State privacy rights (including CCPA/CPRA rights to know, delete, correct, and opt out of "sale" or "sharing") may apply and can be exercised via the same address.

5. Data Retention & Security

We retain personal information for as long as reasonably necessary to provide the services, comply with legal obligations (including TCPA consent recordkeeping), resolve disputes, and enforce agreements. We use commercially reasonable safeguards but cannot guarantee absolute security.

6. Children

This site is not directed to children under 13. Where an intake involves a minor (e.g., the Roblox investigation), the submission must be made by a parent or legal guardian.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" and "Last Updated" dates above will reflect any changes.

8. Contact

Claim Help Desk Legal · 30 N Gould St Ste R, Sheridan, WY 82801 · buzz.qualcomm@gmail.com · +1 (518) 553-9879